Terms of Service

The Service

DoughPilot is a software tool that helps home bakers plan and track sourdough bakes, run starter health checks, and receive guidance based on the information you provide. Features vary by plan (Free, Beginner, Pro).

Not professional advice

The Service provides educational and informational baking guidance only. It is not food safety, medical, nutritional, or professional culinary advice. You are responsible for your own baking decisions, ingredient handling, and food safety. Always use your judgment and follow safe food practices.

Eligibility and accounts

You must be at least 13 years old to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Provide accurate information and notify us promptly of unauthorized use.

Plans, billing, and taxes

• Free plan — limited features at no charge, subject to usage caps described on the pricing page.
• Paid plans — Beginner and Pro subscriptions are billed monthly or annually through Stripe at the prices shown at checkout.
• Renewals — subscriptions renew automatically until cancelled. You can cancel anytime via the Stripe billing portal; access continues through the end of the current billing period unless otherwise stated.
• Taxes — applicable sales tax may be added at checkout where required by law.
• Refunds — except where required by law, fees are non-refundable once a billing period has started. Contact us if you believe a charge was made in error.

See our pricing page for current plan details.

Acceptable use

You agree not to:

• Use the Service for unlawful purposes or in violation of these Terms
• Attempt to gain unauthorized access to the Service, other accounts, or our systems
• Reverse engineer, scrape, or overload the Service except as permitted by law
• Resell or redistribute the Service without our written permission
• Upload malicious code or interfere with other users' use of the Service

Your content

You retain ownership of the baking notes and inputs you provide. You grant us a limited license to store, process, and display that content solely to operate and improve the Service for you. You represent that you have the right to provide any content you submit.

Intellectual property

The Service, including its software, design, branding, and documentation, is owned by us or our licensors and protected by applicable intellectual property laws. These Terms do not grant you any rights to our trademarks or branding except as needed to use the Service as intended.

Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT BAKING OUTCOMES WILL MEET YOUR EXPECTATIONS.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM OR (B) US $50.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.

Termination

You may stop using the Service at any time. We may suspend or terminate access if you violate these Terms or if we reasonably believe continued access poses risk to the Service or others. Provisions that by their nature should survive (including disclaimers, limitations of liability, and governing law) will survive termination.

Changes

We may modify these Terms or the Service from time to time. Material changes will be posted on this page with an updated date. If you continue using the Service after changes take effect, you accept the revised Terms.

Governing law

These Terms are governed by the laws of the Commonwealth of Massachusetts, United States, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Massachusetts, unless applicable law requires otherwise.

Contact

Questions about these Terms: hello@dough-pilot.com or our contact form. See also our Privacy Policy.